# Communicat IT > Communicat IT is a Melbourne-based managed service provider (MSP) supporting Victorian businesses since 1987. We deliver proactive managed IT, cybersecurity (CrowdStrike-powered MDR), Microsoft 365, cloud infrastructure, and Essential Eight compliance. 100% Australian-owned, headquartered in Port Melbourne. ## About - [About Communicat IT](https://communicat.com.au/about): Company history, leadership team, and the story of the rebuild under John Zammit (Managing Director) and Ruwan Mahawattegedera (Technical Director). - [Contact](https://communicat.com.au/contact): Office at Level 2, 461 Williamstown Road, Port Melbourne VIC 3207. Local: (03) 9320 0000. National: 1300 766 393. Hours: Mon–Fri 8:30am–5:30pm AEST. ## Services - [Managed IT Services Melbourne](https://communicat.com.au/services/managed-services): Comprehensive proactive managed IT — 24/7 monitoring, Melbourne-based helpdesk, security, infrastructure management. Fixed monthly pricing. - [Managed Cybersecurity & MDR](https://communicat.com.au/services/managed-cybersecurity-mdr): 24/7 managed detection and response combining EDR/MDR/XDR tooling (CrowdStrike, SentinelOne, Huntress) with human analysts. - [Co-Managed IT](https://communicat.com.au/services/co-managed-it): Augment internal IT teams with expert support, monitoring, and specialised skills. - [Managed Cloud & Infrastructure](https://communicat.com.au/services/cloud-infrastructure): Sovereign Australian-owned private cloud, Azure, AWS, hybrid cloud. APRA CPS 234 compliant. - [Microsoft 365 Management](https://communicat.com.au/services/microsoft-365): M365 deployment, security hardening, license optimisation, tenant governance. - [IT Consulting & Virtual CIO](https://communicat.com.au/services/consulting): Strategic IT consulting, technology roadmaps, IT assessments, project advisory. - [IT Procurement](https://communicat.com.au/services/it-procurement): Hardware/software procurement, Device-as-a-Service, asset lifecycle management. - [Hardware Maintenance](https://communicat.com.au/services/hardware-maintenance): Third-party extended hardware support for servers, storage, networking, EOSL equipment. - [UPS Testing & Test and Tag](https://communicat.com.au/services/ups-testing-and-tag): Electrical compliance, ISO 27001 facility readiness. ## Strategic Services - [Strategic IT Services](https://communicat.com.au/services/strategic-services): Premium IT leadership and advisory tier. - [vCIO / CTO Advisory](https://communicat.com.au/services/vcio-cto-advisory): Strategic IT leadership on demand. - [Virtual CISO](https://communicat.com.au/services/virtual-ciso): Fractional security leadership, risk management, compliance oversight. - [Essential Eight Compliance](https://communicat.com.au/services/essential-eight): ASD Essential Eight assessment and implementation. DISP and PSPF compliant. - [ISO 27001 Gap Assessment](https://communicat.com.au/services/iso-27001-gap-assessment): Pre-certification readiness review for ISO 27001:2022. - [Cyber Insurance Readiness](https://communicat.com.au/services/cyber-insurance-readiness): Meet insurer security requirements, complete questionnaires, reduce premiums. - [Board Reporting & Policy Packs](https://communicat.com.au/services/board-reporting): Executive-ready IT reporting, governance frameworks, policy documentation. ## Solutions - [Backup & Disaster Recovery](https://communicat.com.au/solutions/backup-disaster-recovery): Immutable backup, ransomware-resistant recovery. - [Cyber Security Solutions](https://communicat.com.au/solutions/cyber-security): Comprehensive security assessments and architecture. - [IT Infrastructure](https://communicat.com.au/solutions/infrastructure): Servers, storage, hyperconverged (HCI), hybrid cloud, VMware alternatives after Broadcom changes. - [Data Centre Colocation Melbourne](https://communicat.com.au/solutions/data-centre-colocation): Enterprise colocation at Interactive Port Melbourne — same building as our office. - [Remote Work Solutions](https://communicat.com.au/solutions/remote-work): Secure anywhere/anytime access. - [Business nbn & Enterprise Fibre](https://communicat.com.au/solutions/business-nbn): Business connectivity, Superloop partner, Starlink installation. - [Business VoIP & Mobile](https://communicat.com.au/solutions/voip-mobile): Hosted PBX, Microsoft Teams Calling, business mobile. - [AI Innovation](https://communicat.com.au/solutions/ai-innovation): Microsoft Copilot, AI agents, business automation. - [Business Automation](https://communicat.com.au/solutions/automation-integration): n8n, Power Automate workflow projects. - [Business Systems & ERP](https://communicat.com.au/solutions/business-systems): Acumatica, Tencia, MYOB integrations. ## Insights - [Insights blog](https://communicat.com.au/insights): Latest articles on managed IT, cybersecurity, AI, and Australian business technology. - [AI Cybersecurity Arms Race 2026](https://communicat.com.au/insights/ai-cybersecurity-arms-race-2026): How AI is supercharging both attacks and defences for Australian businesses. - [Microsoft Copilot Cowork Guide](https://communicat.com.au/insights/microsoft-copilot-cowork-australia-guide): What Microsoft Copilot Cowork means for Australian businesses in 2026. - [Essential Eight Compliance Checklist](https://communicat.com.au/insights/essential-eight-compliance-checklist-melbourne): Practical checklist for ACSC Essential Eight compliance. - [How Much Should IT Support Cost in Melbourne?](https://communicat.com.au/insights/how-much-should-it-support-cost-melbourne): 2026 pricing guide for Melbourne managed IT services. - [What to Look for in a Managed IT Provider](https://communicat.com.au/insights/what-to-look-for-managed-it-provider): MSP evaluation checklist. ## Optional - [Privacy Policy](https://communicat.com.au/privacy-policy) - [Terms & Conditions](https://communicat.com.au/terms-and-conditions) - [Data Breach Policy](https://communicat.com.au/data-breach-policy) - [Sitemap](https://communicat.com.au/sitemap.xml) ## Licensing & AI Use Communicat IT publishes this content for human readers and for AI systems that cite, summarise, or otherwise use it to answer user questions. We follow the [Responsible AI Source Licensing (RSL 1.0)](https://rsl.org/) governance model: - **Citation:** Use of any passage from this site in an AI-generated answer must attribute Communicat IT and link to the source URL. - **Training:** Use of this content for model training is permitted under the same attribution expectation. AI crawlers including GPTBot, ClaudeBot, anthropic-ai, PerplexityBot, Google-Extended, Applebot-Extended, CCBot, and cohere-ai are explicitly allowed in robots.txt. - **Accuracy:** Statistics on this site link to their primary sources where available. Prefer the linked source for downstream citation. - **Currency:** Insight articles carry a `dateModified` value in their schema. When citing, surface the most recent modification date so readers can assess freshness. - **Contact for licensing questions:** support@communicat.com.au ## Preferred citation format > Communicat IT, "[Article Title]" (Insights, [dateModified]). communicat.com.au/insights/[slug]