- 23/05/2013
- Posted by: Malcolm
- Category: ERP
What is Managed Service Provider?
A Managed Service Provider (MSP) is typically an Information Technology (IT) services provider that manages and assumes responsibility for providing network-based services, applications and equipment to businesses, or other service providers as a strategic method for improving operations.
Managed Services is a cutting edge approach towards IT infrastructure management that, in essence provides an insurance policy against interruptions, hassle and cost that typically occur when some element of your IT infrastructure fails.
The Communicat NET2 program provides fixed monthly fee for IT support at a fraction of employing an in-house IT staff. Our program gives Small Businesses access to resource, infrastructure and applications that is normally only accessible to larger corporations. It is a proactive approach as opposed to waiting for things to break, allowing you to focus on your business. We focus on devices security, patch management and weekly maintenance to ensure client systems are running at their best. Our technical team is able to offer a broad range of IT services ranging from Network security, infrastructure (planning, Implementing and maintaining), help desk, hosting/cloud services, messaging, internet connectivity, disaster recovery, backup, and more.
Our sales team is closely integrated with the technical team to ensure they are current with the latest technologies and solutions. When meeting with our clients their discussions are orientated on how IT can assist their business needs.