Some major security breaches have occurred in the USA with consequences affecting Australian Internet users.

Six million user passwords have been leaked on the internet and can now be accessed by criminals. These passwords appear to originate from LInkedIn, therefore if you use LinkedIn you should change your password on that website. If you use the same password on LinkedIn and also on other websites then you should change your passwords on all of these websites. It is also possible that this breach may affect persons who do not use LinkedIn. There have also been 1.5 million passwords stolen from dating site www.eharmony.com and some other sites. Therefore, this would be a good time to remind you to put aside some time and tighten your password security across the websites/systems that you use.

Did you know that you can add a link to your online reports to facilitate drilling down to supporting / explanatory data?

I attended an exceptional leadership breakfast this morning on the topic of Customer Service. The presentation was so simple yet so many people get it totally wrong. Congratulations to Richard Dore from Proteus Leadership Centers for an outstanding presentation. Looking forward to their next event.

Many people who attended our recent Social Networking for Business event have asked how they can find out more about this important new opportunity….

The new version of Microsoft CRM has a look and feel which is even more in line with Microsoft Outlook so that the learning curve for your sales team is easier than ever. New features include a sales management dashboard and easier customisation to your requirements. To find out more about Microsoft CRM Sales, Customer Service and Marketing features click here or call Communicat (03) 9320 0000 or email sales@communicat.com.au

Did you see the three part documentary series “Making Australia Happy” on ABC TV recently? The documentary showed a group of everyday Sydney people who had volunteered to undertake a series of exercises over a period of couple of months with the aim being to find out whether it was possible for them to live happier and more fulfilling lives.

If you missed the series you are welcome to contact me and borrow a DVD

On the 6th March 2011 Communicat will be holding a community fundraising bike ride to aid the Challenge House organisation that supports kids with cancer.

Everyone is welcome! Bring your friends, family, kids…

The ride will start at 10am. There will be a bbq and fun activities once you complete your bike ride. All funds raised go to a very worthwhile cause.

Social Media (SM) is here to stay. The impact of SM in the community is growing daily – especially with the younger generation. For many young people today, SM is a major way they stay in touch. If you want to reach a young audience then you need to talk their language…. and that should include social media.

Net2 is the brand name for Communicat’s Managed Services support system – see www.net2.com.au for more information. We are constantly reviewing the range of services and technologies within the Net2 umbrella. Recently we reviewed our anti-virus technologies and we have decided to use Kaspersky Anti-Virus as part of our service and replacing our previous Anti-Virus method.