Payment Terms – Category C – Payment Required 14 days after date of invoice

These services are invoiced as at the 1^st of each calendar month and relate to the period from the first to the last day of the calendar month.

If you wish to change these arrangements it is important to plan ahead so that we can meet your changed circumstances and also so that we can avoid any unnecessary costs for your business.

If you wish to change or cancel any service you must provide one clear calendar months’ notice prior to the next billing period.  The reason being these services depend on licences that we obtain from major software companies e.g. Microsoft and we need to comply with the licence terms.  We are required to pay the software companies for your licences one month’s in advance, and also provide them with one clear month’s notice of any changes you may require.

There is no pro-rata (i.e. part-month) arrangement available for cancellation or change of services.

The example (below) explains the term “One Clear Month’s Notice”:

E.g. assume you have engaged Communicat to provide you with a hosting, SaaS (Software as a Service) or other contract service on an ongoing basis through to January 2030.  Then, on the 15^th January, 2030 you decide you want to amend or cancel the service.  Under these circumstances, the “One Clear Month’s Notice” requirement will apply, i.e. you will need to continue to pay for the service for the full month of January 2030 and through to the end of February 2030.  The service would therefore be cancelled (and fees ceased) with effect from 1^st March, 2030.  The reason for this requirement is that we need to comply with the terms of the original provider of the system (e.g. Microsoft, etc.).

Payment is required within 14 days after the date of the invoice.