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About Communicat

Built on experience. Driven by what's next.

Communicat IT has been supporting Australian businesses for over 37 years — but today, we're a very different company. Under new ownership since October 2024, we've rebuilt the business from the ground up: new technology stack, new security standards, new direction.

A New Chapter

From legacy systems to modern IT

Communicat has a long history in ERP and business systems — and that experience still matters. It means we understand how businesses actually operate, how data flows across departments, and where inefficiencies hide.

But the world has changed. Security is now critical. Systems are more connected. Businesses need more than just software — they need complete IT environments that work together.

In October 2024, Communicat entered a new chapter under new ownership. Since then, we've rebuilt the technology stack, refreshed our security standards, and re-evaluated every tool and platform we use — selecting what's right for the businesses we serve today.

Managed IT ServicesCybersecurityInfrastructure & CloudAutomation & AI
  1. 1987

    Founded in Melbourne

    Communicat established as a technology consultancy serving Victorian businesses.

  2. 1990s–2000s

    ERP & business systems era

    Decades of MYOB, Tencia, and custom business systems — building deep operational knowledge.

  3. 2010s

    Cloud & cybersecurity

    Added managed services, cloud infrastructure, and security practices.

  4. Jan 2023

    John Zammit joins Communicat

    John Zammit joins Communicat to assess and modernise the technology stack — laying the groundwork for what comes next.

  5. Nov 2023

    Moved into Interactive Data Centre

    Communicat relocates to Interactive's Port Melbourne facility — operating from inside one of Australia's largest privately owned data centres.

  6. Aug 2024

    Interactive partnership

    Interactive partners with Communicat to enable better business outcomes.

    Read more
  7. Oct 2024

    New ownership

    John Zammit and Ruwan Mahawattegedera take ownership. The rebuild begins.

  8. 2025

    New direction

    New technology stack. New security standards. CrowdStrike, Microsoft, automation, AI — everything rebuilt from the ground up.

Executive Leadership Team

Meet the people behind the rebuild

John Zammit

John Zammit

Managing Director

With deep roots in IT operations and business systems, John brings hands-on technical leadership and a pragmatic approach to every client engagement. His vision for Communicat is clear: modern IT, done right — no shortcuts, no outdated thinking.

Ruwan Mahawattegedera

Ruwan Mahawattegedera

Technical Director

Ruwan's expertise in infrastructure, cloud, and security gives Communicat its engineering edge. He's the architect behind the company's security-first rebuild — designing environments built on zero trust principles and enterprise-grade standards.

Leadership Team

Our leadership team brings the experience gained from 37+ years in business.

Shazz Warren

Shazz Warren

GM — Sales & Operations

TL

Tony Lock

Customer Success Manager

Aidan Siertsema

Aidan Siertsema

Technical Team Leader

Malcolm White

Malcolm White

ERP Sales Manager

Ash Fong

Ash Fong

ERP Team Leader

How We're Different

Not your typical MSP

Most MSPs follow the same model: fixed stacks, limited flexibility, one-size-fits-all solutions. We don't.

Communicat is agnostic across hardware and software, agile in how we design solutions, and focused on solving business problems — not just closing IT tickets.

Security is not an add-on — it's the foundation. We design and manage environments with zero trust principles, strong identity and access controls, and continuous monitoring. This mindset comes from real-world experience, not just theory.

  1. 01

    Do it properly the first time

    We don't cut corners. Every system is designed, documented, and built to last — not patched together to meet a deadline.

  2. 02

    Be transparent and direct

    We tell you what you need to hear, not what's easy to sell. If something isn't worth doing, we'll say so.

  3. 03

    Focus on long-term outcomes

    Quick fixes create debt. We build environments you'll still be happy with in 3 years, not systems you'll need to replace in 6 months.

Inside the Data Centre

Our office is inside Interactive Data Centre

We operate from within Interactive's Port Melbourne facility — one of Australia's largest privately owned data centres. As a Gold Partner, we work directly with their infrastructure and services.

Very few MSPs operate from inside a live data centre. It shows in how we deliver services: direct access to servers, response times in minutes not hours, and enterprise-grade facilities with redundant power and high-availability environments.

Learn About Our Colocation Services

What this means for you

  • Physical access in minutes

    Our engineers walk downstairs — no third-party remote hands queue, no per-incident fees.

  • Enterprise-grade infrastructure

    Redundant power (UPS + generators), precision cooling, 24/7 physical security, carrier-neutral connectivity.

  • Your engineers, not outsourced

    The same team that manages your IT does the physical work. Full context, no handoffs.

Built for Real Businesses

150+ clients across Australia

We work with businesses typically in the 50–80 user range. Our experience spans both IT and business systems — giving us a broader understanding of how technology fits into operations than most providers.

Industries we serve

  • Manufacturing
  • Food services
  • Aged care
  • Education
  • Professional services
  • Wholesale & distribution

We also continue to support existing ERP clients (Tencia, MYOB Acumatica, Arrow) — the same team, the same expertise.

Always Moving Forward

Technology evolves. So do we.

We don't stand still. We're actively investing in automation platforms, AI-driven solutions, and internal systems like Mission Control. Our goal is simple: help businesses scale, operate smarter, and stay secure — using modern technology.

Automation platformsAI-driven solutionsMicrosoft CopilotMission ControlCrowdStrike securityZero Trust architecture
We don't just support systems — we help businesses improve how they operate using technology. No unnecessary complexity. No outdated approaches. Just modern IT, done right.

Let's build what's next

If you're looking for an IT partner that understands both technology and how your business actually runs — we should talk. 37+ years of experience, rebuilt for today.

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