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Communicat IT

Business Automation

Stop wasting time on manual processes

We build custom automation workflows using n8n and Power Automate that replace manual processes, double-handling, and spreadsheet chaos—so your team can focus on work that actually grows your business.

Start Your Automation ProjectSee What We Automate

90%

of workers say automation increases productivity

60–90%

reduction in process cycle times

75%

reduction in data entry errors

6–12 mo

typical time to ROI

Sources: McKinsey, Forrester, and industry automation benchmarks, 2024.

What We Automate

Real manual processes we replace with automation

01

Sales & CRM

  • Instant lead alerts—calling within 1 min increases conversion by 391%
  • Auto-create contacts from web form submissions
  • Sync deals between CRM and accounting software
  • Send follow-up sequences when deals go cold
02

Finance & Invoicing

  • Generate invoices when jobs are completed
  • Match payments to invoices automatically
  • Send payment reminders on schedule
  • Sync transactions to accounting software
03

Operations & Admin

  • Route approval requests to the right person
  • Create tasks from emails or form submissions
  • Generate and distribute reports weekly
  • Sync inventory levels across systems
04

HR & Onboarding

  • Create accounts when new staff join
  • Send onboarding document packs automatically
  • Collect and file signed documents
  • Trigger offboarding when staff leave

Industry Experience

Deep experience in these sectors

Automation that works in aged care, on a factory floor, or in a professional services firm looks very different. We build for your specific workflows, compliance needs, and system landscape.

Aged Care

  • Resident onboarding across clinical and access systems
  • Compliance reporting for audits and accreditation
  • Nurse call events to escalation to ticket creation
  • Staff credential and training tracking

Manufacturing

  • Order to job to dispatch workflows
  • Supplier delivery to stock allocation to ERP update
  • Data bridges for systems that don't integrate natively
  • Quality control and inspection workflows

Professional Services

  • Proposal acceptance to kickoff to folder creation
  • Time tracking to invoicing to reconciliation
  • Project stages to reporting to stakeholder comms
  • Client onboarding and access provisioning

Platform Comparison

We pick the platform that fits your business

Four platforms, each with different strengths. We recommend based on your systems, budget, and sovereignty requirements.

n8n
Open Source · Self-hosted (free) or cloud
Best for
Complex workflows, custom integrations, data sovereignty
Key strengths
400+ integrations, JavaScript/Python code nodes, no per-workflow pricing
Power Automate
Microsoft Native · Included in many M365 licenses
Best for
Microsoft 365 environments, Teams workflows, SharePoint
Key strengths
Native M365 integration, AI Builder, desktop RPA flows
Azure Logic Apps
Enterprise · Consumption or dedicated pricing
Best for
Azure environments, enterprise B2B, complex orchestration
Key strengths
Deep Azure integration, SAP/Oracle connectors, B2B/EDI
Zapier
SaaS · Per-task pricing
Best for
Quick wins, SaaS-to-SaaS connections, non-technical users
Key strengths
6,000+ apps, no-code interface, good for departmental use

Capabilities

What every automation can include

  1. 01

    Data Synchronisation

    Keep data consistent across systems with automated sync, deduplication, and validation.

  2. 02

    Document Processing

    Extract data from forms, invoices, and emails using AI-powered document understanding.

  3. 03

    Conditional Logic

    Intelligent workflows with branching, loops, and error handling for complex processes.

  4. 04

    Smart Notifications

    Trigger alerts, Teams messages, and SMS based on business events and thresholds.

  5. 05

    Database Operations

    Query, insert, update, and sync database records as part of automated workflows.

  6. 06

    Scheduled Automation

    Run workflows on schedule—daily reports, weekly syncs, monthly reconciliations.

  7. 07

    Report Generation

    Automatically generate, format, and distribute reports—no more manual exports.

  8. 08

    Web Scraping

    Collect leads from directories, monitor competitor pricing, and gather data from public sources.

Compliance & Governance

Automation supports compliance

Essential EightISO 27001

Manual processes are a compliance risk. Automation makes them predictable, traceable, and secure—with full audit trails for every action.

  1. 01

    Essential Eight Maturity

    Automation supports application control, patching, and admin privilege management.

  2. 02

    ISO 27001 Readiness

    Automated controls and evidence collection for certification.

  3. 03

    Change Control Records

    Full audit trails for every automated action.

  4. 04

    Identity Lifecycle

    Automated provisioning and deprovisioning reduces access risk.

  5. 05

    Policy Enforcement

    Consistent, documented processes that can't be bypassed.

  6. 06

    Audit Reporting

    Automated compliance reporting without manual effort.

Frequently asked questions

Ready to automate?

Tell us what you want to automate and we'll scope a solution. n8n, Power Automate, or a mix—we recommend based on your business, not our preferences.

Start Your Project

Free scoping session · No obligation