Microsoft 365 Management — Melbourne
Secure. Optimised. Configured for how your team actually works.
Stop paying for features you don't use and licenses you don't need. Start getting the security, productivity, and ROI Microsoft 365 was built for.
Serving Melbourne businesses for 37+ years — manufacturing, aged care, and professional services specialists.
This Is For You If...
If Any of These Sound Familiar, We Should Talk
Who M365 Management Is For
Growing Businesses
Scaling from 10 to 100+ users without in-house IT expertise
Security-Conscious Leaders
Want MFA, Conditional Access, and DLP done properly
Cost-Aware CFOs
Reducing license waste and controlling M365 spend
Compliance-Driven Organisations
Essential Eight, ISO 27001, APRA, or cyber insurance requirements
What We Do
Complete M365 lifecycle support from deployment to daily management
M365 Migration
Zero-downtime migrations from on-premises Exchange, G Suite, or legacy platforms. Email continues flowing throughout—users barely notice the switch.
Tenant Setup & Hardening
Security-first configuration from day one: MFA enforcement, Conditional Access policies, anti-phishing, and Microsoft Secure Score optimisation.
Security & Compliance
Enable Defender for Office 365, Data Loss Prevention, retention policies, and eDiscovery. Meet Essential Eight, APRA, and industry compliance requirements.
User Lifecycle Management
Automated onboarding, role-based licensing, secure offboarding with data retention, and ongoing access reviews.
Ongoing Support & Training
Helpdesk for M365 issues, Teams adoption workshops, and best practice guidance so your team actually uses what you pay for.
Email Security & Hygiene
Safe Links, Safe Attachments, anti-spoofing (DMARC/DKIM/SPF), shared mailbox audits, and mail flow troubleshooting.
License Optimisation
Audit your tenant, identify unused licenses, right-size plans, and reclaim 20-30% of wasted spend—especially before the April 2025 price increase.
Ongoing Management
Proactive monitoring, security patching, feature rollouts, and monthly reporting. We manage M365 so you don't have to.
What Microsoft 365 Should Deliver
If your current setup isn't delivering these, you're leaving value on the table.
Our M365 Approach
From health check to ongoing management
Health Check
1-2 weeks- Microsoft Secure Score review
- License audit and waste identification
- Security configuration assessment
- User access and permissions review
Health reportRisk findingsOptimisation roadmapHardening
2-4 weeks- Enable and enforce MFA
- Configure Conditional Access policies
- Clean up inactive accounts and licenses
- Implement email security (DMARC/DKIM/SPF)
Hardened tenantUpdated policiesReclaimed licensesAdoption
2-4 weeks- Teams governance and structure
- User training sessions
- Automation opportunities (Power Automate)
- SharePoint site cleanup
Adoption playbookTraining materialsAutomation workflowsManaged
Monthly- Security monitoring and alerting
- License management and true-ups
- Feature rollout and change management
- Quarterly business reviews
Monthly reportsSecure Score updatesRoadmap planning
Common Challenges We Solve
License sprawl and waste
We audit your tenant and right-size licenses—average 20-30% savings
Security misconfiguration
We harden your tenant with MFA, Conditional Access, and Defender
Offboarding gaps
Automated workflows ensure ex-staff lose access immediately
Teams and SharePoint sprawl
Governance policies, archiving, and lifecycle management
No visibility into usage
Monthly adoption and security reports with actionable insights
Feature underutilisation
Training and rollout of Power Automate, Planner, and more
Self-Managed vs Managed by Communicat
| Capability | DIY / Self-Managed | Managed by Communicat |
|---|---|---|
| License Spend | Often 20-35% wasted | 20-35% reclaimed average |
| MFA Coverage | Incomplete or manual | 100% enforced & monitored |
| Security Score | Unknown / unstable | Target 80%+ Secure Score |
| Offboarding | Delayed or inconsistent | Automated, evidence logged |
| Teams & SharePoint | Chaos & duplication | Governance + lifecycle mgmt |
| Renewals | Surprise cost spikes | Forecasting + right-sizing |
| Audit Evidence | Manual & stressful | Automated compliance packs |
Applications We Manage
Expert support across the entire M365 ecosystem
Exchange Online
Enterprise email with 50-100GB mailboxes
SharePoint Online
Document management, intranet, and collaboration
Microsoft Teams
Chat, meetings, calls, and app integrations
OneDrive for Business
Personal cloud storage with 1TB per user
Entra ID (Azure AD)
Identity, SSO, and Conditional Access
Intune
Device management and mobile security
Defender for Office 365
Email threat protection and safe links
Power Platform
Power BI, Power Apps, Power Automate
Purview (Compliance)
DLP, retention, eDiscovery, and audit logs
Copilot
AI assistant across M365 apps
Industry Experience
We understand your compliance and operational requirements
Why Melbourne Chooses Communicat
M365 is powerful but complex. We help you unlock its full potential while keeping your environment secure.
- Microsoft-certified engineers
- CrowdStrike & Essential Eight alignment
- Experience with aged care & manufacturing compliance
- Melbourne-based helpdesk (no overseas call centres)
- Clear pricing—no hidden project fees
- Security-first configuration (80%+ Secure Score targets)
- 37+ years IT experience in Melbourne
- License optimisation—average 20-35% savings
Frequently Asked Questions
Not Sure Where to Start?
Book a 20-minute call. No sales pitch—just clarity on where you are and what's possible.
Schedule a 20-Minute Call