IT Procurement — Melbourne
Hardware. Software. Expert advice. One point of contact.
Stop chasing vendors, comparing specs, and managing warranty claims. We handle IT procurement so you can focus on running your business.
Serving Melbourne businesses for 37+ years — vendor-neutral, needs-based recommendations.
This Is For You If...
If Any of These Sound Familiar, We Should Talk
Where We Fit In Your IT Stack
From purchase to ongoing management—we handle as much or as little as you need.
What We Supply
Business-grade hardware and software from leading vendors
Workstations & Laptops
Business-grade laptops, desktops, and mobile workstations from HP, Dell, Lenovo, and Microsoft Surface. 3-year warranties standard.
Servers & Storage
On-premises servers, NAS, SAN, and hyperconverged infrastructure. Sized for your workloads with room to grow.
Displays & Peripherals
Monitors, docking stations, keyboards, mice, and ergonomic accessories. Standardised for consistency and support.
Network & Security
Firewalls, switches, wireless access points, and network security appliances. Business-grade reliability.
Collaboration & AV
Meeting room systems, webcams, headsets, and video conferencing solutions. Teams and Zoom certified.
Software & Licensing
Microsoft 365, Windows, Server licenses, Adobe, security software, and enterprise applications. Properly licensed, best value.
Backup & Recovery
Backup appliances, cloud backup solutions, and disaster recovery hardware. Protect your data properly.
Mobile & Accessories
Business mobile devices, tablets, and accessories. Enrolled in MDM from day one.
Avoid These Common Buying Mistakes
We see these mistakes cost businesses time and money—don't fall into the same traps.
- Buying consumer-grade equipment for business workloads
- Leaving warranty registration to chance
- Buying laptops with 8GB RAM "because it's cheaper"
- Assuming the cheapest vendor is the best vendor
- Not standardising hardware across departments
- Ordering laptops with chargers that aren't USB-C compatible
- Skipping 3-year warranty for 1-year to save upfront
- Buying without checking lead times first
Device-as-a-Service (DaaS)
Prefer predictable monthly costs over capital purchases? DaaS shifts hardware from CapEx to OpEx.
Optional Add-On
Asset Lifecycle Management
We track every device we supply—from purchase to disposal. Available for managed services clients or as a standalone add-on.
Serial number & warranty tracking
Every device logged with purchase date and warranty expiry
Assigned user / department
Know who has what, where it is, and when it was issued
Refresh cycle alerts
Automated reminders when devices approach end-of-life (3-4 years)
Warranty renewal reminders
Never miss a warranty extension window
End-of-life replacement planning
Budget forecasting for upcoming refresh cycles
Secure disposal documentation
Chain of custody and data destruction certificates
Common Challenges We Solve
Long lead times
We forecast demand and maintain relationships with multiple distributors to expedite delivery
No time to research options
We know the market and recommend fit-for-purpose equipment—not just what's on sale
Warranty and support headaches
We manage vendor relationships and warranty claims on your behalf
License compliance confusion
We audit and right-size licenses so you're compliant without overpaying
Inconsistent equipment standards
We help standardise your fleet for easier support and lower costs
No asset visibility
For managed clients, we track every asset with serial numbers and warranty dates
How It Works
Simple, streamlined procurement with clear timelines
Requirements
Same dayTell us what you need—or ask for recommendations based on use case and budget.
Quote
24-48 hoursWe source competitive options and provide a detailed quote within 24-48 hours.
Approval
Your timelineReview, ask questions, approve. We handle the order and vendor coordination.
Delivery
3-10 business days typicalEquipment delivered to your office or our facility for staging. Lead times vary by product.
Deployment
1-3 days after deliveryFor managed clients: imaging, configuration, and user setup included. Others: optional service.
Why Buy Through Communicat
More than just competitive prices
Competitive Pricing
Volume purchasing power and vendor relationships mean better prices than retail—typically 10-20% savings.
Expert, Unbiased Advice
We recommend what's right for your needs, not what we're incentivised to sell. Vendor-neutral guidance.
Hassle-Free Process
One quote, one order, one invoice. We handle vendors, delivery, and coordination so you don't have to.
Warranty Support
We manage warranty claims, vendor escalations, and loaner equipment while yours is being repaired.
Time Savings
No more researching specs, comparing vendors, or chasing deliveries. We do it all.
Standardisation
Consistent equipment makes support easier and reduces costs. We help you standardise your fleet.
License Compliance
We ensure you're properly licensed—no audit surprises, no overpaying for unused seats.
Asset Visibility
For managed clients: every asset tracked with serial number, warranty date, and assigned user.
How We Price
We add a transparent margin to our distributor cost—typically 10-15% for hardware and negotiated rates for software licensing. This covers:
- Sourcing and quoting time
- Order coordination
- Delivery logistics
- Warranty registration and tracking
- Ongoing vendor relationship management
For managed services clients, deployment and configuration are included. For procurement-only clients, deployment services are available at $150/hour.
You're welcome to compare our quotes to retail—we're confident you'll find our pricing competitive, especially when you factor in the time saved and support included.
Direct Purchase vs Through Communicat
| Capability | Direct Purchase | Through Communicat |
|---|---|---|
| Pricing | Retail or negotiated | Volume pricing + transparent margin |
| Product advice | Sales-driven recommendations | Needs-based expert guidance |
| Lead time visibility | Check each vendor separately | Single point of contact |
| Warranty management | You manage claims | We handle it for you |
| Asset tracking | Your spreadsheets | Managed in our systems |
| Deployment | DIY or pay separately | Included for managed clients |
| License compliance | Self-audit | We ensure compliance |
Industry Experience
We understand your specific equipment and compliance requirements
Frequently Asked Questions
Ready to Quote Your Next Order?
Whether you need a single laptop or a full office refresh, send us your requirements and we'll respond within 24–48 hours.
Request a Quote